FOR RESERVATIONS AND FURTHER INFORMATION CALL 07971358162 OR EMAIL info@bluebelloflofthouse.com

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Bluebell Of Lofthouse © 2013 All Rights Reserved

BOOKING TERMS AND CONDITIONS

By booking your holiday with Bluebell Of Lofthouse you agree to the following terms and conditions:

Contract
This contract becomes binding when you receive a booking confirmation from us - by e-mail. This contract shall be governed by and subject to the laws of England and Wales.

Payment
A deposit of 30% of the total rental fee is required when booking. If you are booking within eight weeks of the start of your holiday, the whole balance is required to be paid . We will send you a confirmation, by email,upon receipt of your deposit/payment.

The balance for the cost of the rental is due 8 weeks before you arrive,  Non-payment of the balance for rental before the due date shall be construed as a cancellation of the contract by the customer.

Payment can be accepted by cheque,BACS or PayPal if it is denominated in sterling British pounds and received no less than two weeks before the commencement of the rental.

During booking we will supply you with a reference number that should be used with all correspondents & payments.

  1. Cheques - should be made payable to - Mark Cooper with the reference number on the back of the cheque and sent to, Baytree Barn, School lane, Dacre Banks, Harrogate, HG3 4ER.
  2. ​​BACS Transfers -​ account information and a reference number will be sent out to you for this payment method 
  3. PayPal - a PayPal me link will be sent to you via email for the amount due.


Cancellation and Insurance
If the booking is cancelled within 3 weeks before the arrival date, the entire rental fee will be due and no refund will be given. For cancellations made between 3 and 6 weeks before the arrival date, 50% rental fee will be refunded. For cancellations made more than 6 weeks before the arrival date, a full refund will be given less £100 administration fee. The amount of the cancellation fee constitutes reasonable estimated losses arising out of the cancellation.

Please note, if you cancel but we succeed in re-letting the cottage for the same period we will refund any such rentals received less £100 administration fee.

For these reasons we strongly recommend that you take out cancellation insurance for your holiday.

Cancellation Insurance 
Cancellation Insurance is not compulsory but we strongly recommend such insurance cover to protect against the cancellation penalty.

Non-Availability of Cottage as Booked
We would only cancel your stay if the cottage were unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation; however, if this was either not possible or not acceptable to you, then we would refund to you all monies paid to us. Our liability to you would not extend beyond this refund. 

Arrival
The cottage will be available from 4.00pm on the day of your arrival, unless otherwise agreed in advance.

Departure
We require that you vacate the cottage by 10am on the morning of your departure. We ask that you leave the property in a clean and tidy condition.

Care of the Property
We ask you to take all reasonable care of the property and its furniture, pictures, fitting and effects in or on the property and leave them in a clean and tidy condition at the end of the rental period. We ask you not to do or permit anything on the premises which might cause a nuisance to the owner or neighbours.

Please note: We will apply an extra charge of £45 per stay if excessive cleaning of the cottage is required after a stay.

Liability
We do not accept responsibility for injury to persons or loss/damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you.

Mark Cooper and his agents will not be liable for any loss or damage suffered by the Customer or any member of the Customer's party or to their property, except where such loss or damage is due to the negligence of Mark Cooper, his employees or agents. In those circumstances, the liability of Mark Cooper to you will be limited to the loss or damage which was a foreseeable result of such negligence. Except in the case of death or personal injury resulting from such negligence, Mark Cooper's total liability to you in respect of any breach of the terms and conditions or tort or other act or omission by Mark Cooper's agents in connection with this agreement shall be limited in aggregate to the price agreed to be paid by the Customer for the right to use the property for the period agreed.

Complaints
Should you find any faults or have any complaints during your stay, please advise us immediately so that any appropriate action can be taken. In the case of a serious problem please confirm this in writing.

Number of Persons in the Property
The number of persons occupying the property must not exceed the maximum number stipulated in the brochure/website. Mark Cooper reserves the right to refuse entry to the entire party if this condition is not observed.

Damage and Breakages
You are responsible, whether caused directly or indirectly, for the cost of any breakages or damages to the cottage and its contents. In the event of damage to the property you will on an indemnity basis reimburse Mark Cooper the cost of the repairing the damage. In the case of breakages you will on an indemnity basis reimburse Mark Cooper the cost of replacing (as new) or repairing the damaged item or items.

Please report damages/breakages to Mark Cooper before you leave.

Web Site and Brochure 
We make every effort to ensure that the information on our web site at www.bluebelloflofthouse.com and in our brochure is accurate. We do however reserve the right to make small changes and we accept no liability for minor inaccuracies.

Dogs
We allow one well behaved dog only at Bluebell of Lofthouse.

Smoking 
Bluebell of Lofthouse is strictly NO SMOKING.

Children
Guests must accept total responsibility for the safety of their children.

Right of Entry
Mark Cooper and/or his agents shall be allowed the right of entry to the property at all reasonable times for the purpose of inspection or to carry out any necessary repairs or maintenance.

​BLUEBELL OF LOFTHOUSE

​Lofthouse

Pateley Bridge

Harrogate

HG3 5RZ

​E: info@bluebelloflofthouse.com

​T: 07971358162

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